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Retail Management Level 3

Retail Management Level 3 Course

Enrolment Fee £489.00

Enrol today and pay only £389.00

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This course will take roughly 120 hours to complete.


A Distance Learning Course is the ideal way to gain the confidence required within a certain subject without having the worry of trying to fit your studies around your everyday life.  You can complete your studies in your own time and we are on hand seven days a week to help you plan your future.

Course Description

If you want to develop your knowledge of Retail Management so that you can embark on a rewarding career or maybe you are already working in a related field and want to improve your career prospects, then this is the course for you.

Retail managers are responsible for running stores or departments to meet a company’s targets and policies. The aim of any retail manager is to maximise profit while minimising costs. Retail managers ensure promotions are accurate and merchandised to the company’s standards, staff are fully versed on the target for the day and excellent customer care standards are met.

Depending on the size of the store, and company structure, retail managers may also be required to deal with human resources, marketing, logistics, information technology, customer service and finance.

The Distance Learning Retail Management course will develop your understanding of the wider commercial environment in which retail operates. Students will discover the importance of supply chain and inventory management and learn how to ensure that your team delivers excellent customer service. The role of pricing strategy will be discussed and you will learn how it influences consumer choice. Most importantly you will develop the ability to manage people and their performance.

What can you do with Retail Management Level 3

You could work for a variety of retail organisations looking to improve their commercial performance by increasing turnover and maximising sales.

Your day-to-day activities may include:

  • managing and motivating teams to increase sales
  • overseeing recruitment and training of staff
  • keeping track of stock and ordering
  • organising sales promotions and in-store events
  • dealing with queries, complaints and feedback from customers
  • analysing sales figures and forecasting future sales
With experience you could progress into area or regional management.

You could also move into more specialist areas, like customer service, training and operations management.

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Modules

Experimental method. Types of experiment, laboratory and field experiments; natural and quasi-experiments
Observational techniques
Self-report techniques
Correlations.

For the Retail Management Level 3 course you will cover the following content:-

Retail management is changing
Losing touch with consumers
Market segmentation
Rational models
The role of experience in shopping
Finding out how customers feel
Brands: meaning and values
What is customer service?
The importance of customer service
The experience of being in your store
Locating the right product
Solving customers' problems
The value chain
What to stock and whom to sell it to
Who to buy supplies from
Inventory management
Forecasting and early sales data
Restocking and rapid supply
Direct channels
Access and convenience
Standardisation
Localisation
Clustering
Suppliers and manufacturer partnerships
Point of purchase
Distribution strategy
A return to haggling?
Advertising and promotion
Social media and publicity
Is cheapest best?
Costs
Price-matching
Sign-posting
Customer loyalty schemes
Other pricing strategies
Real value integrity
Getting the right people
Creating a customer-oriented culture
Personality and motivation
Managing performance
Setting motivational SMART goals
Expectations, value and brand
Training and developing people
Leading and managing people
Role modelling
Coaching
Learning about people

Previous Knowledge Required

You do not need any prior learning knowledge or experience to take this home study course. This course is openly available to anyone who wishes to take part in a highly rewarding home study course, although you would be expected to have a reasonable standard of literacy.

You have the freedom to start the course at any time and continue your studies at your own pace for a period of up to 12 months from initial registration with the full support of your Tutor.

Support

You will have dedicated Tutor Support for 12 months. All assignments are marked by one of our professional Tutors who will offer regular feedback and guide you through your course. You must have access to email in order to contact your Tutor.

You will be provided with the telephone number for your dedicated Student Support Team who will be available for any other queries that you may have whilst completing your course. You can be assured that you will receive unlimited support for your home study course, so there is no need to struggle or feel isolated during your studies.

Assessment

You must successfully complete a series of assignments. Once all assignments and activities have been completed satisfactorily, you will then be awarded your certificate.  The good news is, there is no final exam.

Course Outcome

At the end of this course successful learners will receive a Certificate of Achievement from ABC Awards and Certa Awards and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

The course has been endorsed under the ABC Awards and Certa Awards Quality Licence Scheme. This means that OSC LTD has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 3 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.

The course itself has been designed by OSC LTD to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. ABC Awards & Certa Awards endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.

ABC Awards and Certa Awards have long-established reputations for providing high quality vocational qualifications across a wide range of industries. ABC Awards and Certa Awards combine over 180 years of expertise combined with a responsive, flexible and innovative approach to the needs of our customers. Renowned for excellent customer service, and quality standards, ABC Awards and Certa Awards also offer regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.

*Regulated qualification refers to those qualifications that are regulated by Ofqual / CCEA / Qualification Wales




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Learn Now Distance Learning College
1st Floor, Town Hall
New Road
Brixham
TQ5 8TA

Email:  enquiries@learnnow.org.uk
Website:  www.learnnow.org.uk

Telephone:  0800 160 1556


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