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Retail Management QLS Level 3 Online Course

If you want to develop your knowledge of Retail Management so that you can embark on a rewarding career or maybe you are already working in a related field and want to improve your career prospects, then this is the course for you.

Retail managers are responsible for running stores or departments to meet a company’s targets and policies. The aim of any retail manager is to maximise profit while minimising costs. Retail managers ensure promotions are accurate and merchandised to the company’s standards, staff are fully versed on the target for the day and excellent customer care standards are met.

Depending on the size of the store, and company structure, retail managers may also be required to deal with human resources, marketing, logistics, information technology, customer service and finance.

The Distance Learning Retail Management course will develop your understanding of the wider commercial environment in which retail operates. Students will discover the importance of supply chain and inventory management and learn how to ensure that your team delivers excellent customer service. The role of pricing strategy will be discussed and you will learn how it influences consumer choice. Most importantly you will develop the ability to manage people and their performance.

Enrol Anytime | Enrolment Fee £429

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Syllabus

The syllabus consists of six modules which are as follows:

  • Retail management is changing
  • Losing touch with consumers
  • Market segmentation
  • Rational models
  • The role of experience in shopping
  • Finding out how customers feel
  • Brands: meaning and values
  • What is customer service?
  • The importance of customer service
  • The experience of being in your store
  • Locating the right product
  • Solving customers’ problems
  • The value chain
  • What to stock and whom to sell it to
  • Who to buy supplies from
  • Inventory management
  • Forecasting and early sales data
  • Restocking and rapid supply
  • Direct channels
  • Access and convenience
  • Standardisation
  • Localisation
  • Clustering
  • Suppliers and manufacturer partnerships
  • Point of purchase
  • Distribution strategy
  • A return to haggling?
  • Advertising and promotion
  • Social media and publicity
  • Is cheapest best?
  • Costs
  • Price-matching
  • Signposting
  • Customer loyalty schemes
  • Other pricing strategies
  • Real value integrity
  • Getting the right people
  • Creating a customer-oriented culture
  • Personality and motivation
  • Managing performance
  • Setting motivational SMART goals
  • Expectations, value and brand
  • Training and developing people
  • Leading and managing people
  • Role modelling
  • Coaching
  • Learning about people

What can you do with Retail Management?

You could work for a variety of retail organisations looking to improve their commercial performance by increasing turnover and maximising sales.

Your day-to-day activities may include:

  • managing and motivating teams to increase sales
  • overseeing recruitment and training of staff
  • keeping track of stock and ordering
  • organising sales promotions and in-store events
  • dealing with queries, complaints and feedback from customers
  • analysing sales figures and forecasting future sales

With experience you could progress into area or regional management.

You could also move into more specialist areas, like customer service, training and operations management.

Previous Knowledge Required

There are no previous entry requirements for this course, however students are expected to have a reasonable standard of literacy. 

You have the freedom to start the course at any time and continue your studies at your own pace for a period of up to 24 months from initial registration with the full support of your Tutor.

Enrolment Fees

Our Enrolment fee for this course is noted at the top of this page where you can enrol directly onto the course.  This fee includes access to your course including tutor support for 2 years.

Our enrolment fee includes:

  • All study materials covering the full specification.
  • Full support where you can also message your tutor as many times as you need to.
  • Access to our online Library with a full range of eBooks.
  • Help completing university applications including UCAS and The Common Application.
  • Reference and predicted grade for University.
  • Assignment marking and feedback
  • Marked and graded practise examination papers
  • Eligibility for a Totum Card if you reside within the UK
  • Fast Track A Level if required and flexible learning from home 24/7.

The only other fee you will need to pay is for your exams which is due approximately six months prior and this will be paid directly to the exam centre.

Assessments

You must successfully complete a series of assessments. Once all assessments and activities have been completed and you have met the required outcomes, you will then be awarded your certificate. The good news is, there is no final exam.

Course Outcome

At the end of this course successful learners will receive a Certificate of Achievement from the Quality License Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course). Learn Now Distance Learning College is a reseller for OSC.

This course has been endorsed by the Quality License Scheme for its high-quality. This course is not regulated by Ofqual and is not an accredited qualification. We will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality License Scheme website. This course has been benchmarked at Level 3 against level descriptors published by Ofqual, to indicate the depth of knowledge and understanding that you would expect at this level.

Will I need to pay anything else?

You will have no other fees to pay with this course. The course enrolment fee includes access to support, course materials, certification and registration with the awarding body.

FAQs

You can enrol online right now by Card or PayPal (Visa, Mastercard, Maestro and American Express). Alternatively, we also accept BACS transfer or we can send you a payment link.

If we have given you the option of “online” or “paper” at the top of the page next to the enrolment fee, you will be able to choose one or the other.  If no option is available, it means that the course offered is online only.

With our courses, we have learners from all over the world enrolled.  Therefore, if we restricted your learning to certain times, not everyone would be available.  All our courses are accessible 24/7 via our online secure portal.  Any videos on your portal would be pre-recorded meaning you can work through your course at your own pace.

We understand that circumstances change and sometimes things can take a little longer. If you go over the course period then talk to us. We can normally extend your support for a small additional fee.

You will have access to a dedicated personal tutor who will be there to help you through your assignments.

You will have no other fees to pay with this course. The course enrolment fee includes access to support, course materials, certification and registration with the awarding body.

Please feel free to contact us by telephone or email with any further queries.

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Fill in the form below or call us on 0800 160 1556, and we’ll get back to you as soon as we can. Also don’t forget to let us know which course it is that you are interested in…