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Care Certificate Course

Care Certificate Course

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Further Info

Award: Certificate

Hours approx: 15

Support: 330 days

Format: Online

Course Information

The Care Certificate is the expected certificate of induction for support workers across England.

Individuals will need to complete all 15 standards to be awarded the Care Certificate and this should be prioritised by employers for “new staff, new to care".

This e-learning course, The Care Certificate comprises an introduction and fifteen study units. It is intended for Healthcare Support Workers (HCSW) and Adult Social Care Workers (ASCW), including Care Support Workers, Health Care Assistants, Assistant Practitioners, and those providing support to clinical roles who have direct contact with patients.

The Care Certificate is a key component of the overall induction that employers must provide, legally and in order to meet the essential standards set out by the Care Quality Commission.

Please note that this is a one user licence. If you require more than one licence, please let us know and we can come back to you with a quote.

Health and Social Care


This unit will help learners to understand what their work role is, and will also introduce them to the codes of conduct and practice which apply to them as a health and social care professional.

Helps learners to develop a Personal Development Plan and understand how developing their skills and knowledge is an essential part of their work role.

Examines how duty of care contributes to safe practice. Learners will also look at ways of resolving apparent conflicts between a service user’s rights and their duty of care towards them.

Emphasises the importance of promoting equality and valuing diversity. Learners will explore ways of working inclusively with service users in order to help to eliminate discrimination.

Looks at ways of promoting equality and diversity in the workplace. It underlines the importance of finding out about and respecting an individual’s history, needs and preferences in order to put them at the centre of the support they receive.

Explains how learners should adapt the way they communicate with individuals according to each person’s abilities and preferences. It also identifies possible barriers to effective communication and discusses ways of overcoming them.

Aims to enable learners to apply basic principles to the way in which they carry out every day tasks which promote rather than undermine the dignity of the individuals in their care.

Underlines the principles of good hydration, nutrition, and food safety. Learners will look at effective ways of ensuring that the individuals they support not only receive the fluids and foods they need, but that their diet is based on their wishes and preferences.

Aims to increase your awareness of the different support needs of individuals with a mental health condition, dementia or a learning disability. It emphasises the importance of taking a positive, empathic and understanding approach in order to promote their health and wellbeing.

Explores the different types of abuse and neglect and will help learners to recognise any possible signs and symptoms. They will also be asked to look at their employer’s agreed ways of working in relation to the safeguarding of adults.

Aims to reinforce the information covered in Unit 10 and to enable learners to explore the topic of safeguarding in relation to children.

Is intended to provide learners with information about basic life support techniques which they can use as a basis for the practical training they will be required to take by their employer. It describes resuscitation procedures, how to move someone into the recovery position, and explains how to use an automated external defibrillator.

Asks learners to identify their role in relation to health and safety at work. They will look at how risk assessments should be applied and identify procedures in place in the event of an accident or sudden illness. Learners will also explore safe ways of working, including in relation to lifting and moving, hazardous substances, fire risks, and security.

Enables learners to find out about how information their employer holds about the individuals they support should be recorded, stored, and disposed of securely. They will also be asked to identify the key legislation that relates to the handling of personal or sensitive information.

Examines how infections can spread and provides guidance on how learners can help to prevent cross-contamination in a healthcare setting. For example, by adhering to workplace procedures in relation to the correct handling of laundry, effective hand hygiene, and the use of personal protective equipment.

Previous Knowledge Required

There are no previous entry requirements for this course, however students are expected to have a reasonable standard of literacy. You have the freedom to start the course at any time and continue your studies at your own pace for a period of up to 330 days.


The online materials include quizzes and activities, as well as a Self-Assessment Tool to help reinforce learning as students work through the course.

Workbooks are included that contain questions and exercises covering all of the learning outcomes and assessment criteria. These can be completed on-screen or printed out and filled in by hand. Completion and manager / assessor sign-off provides evidence towards meeting the knowledge and competence requirements of each of the units.

Awarding Organisation

Abstract Education

Upon successful completion of this course, you will be awarded your Certificate which will be in a pdf format.


The minimum requirements for accessing our training courses on a PC are shown below.

  • 32- and 64-bit Windows Vista, Windows 7, Windows 8 or Windows 10 operating system
  • Internet Explorer 11 and Edge
  • Latest versions of Mozilla Firefox and Google Chrome
  • JavaScript enabled
  • 512MB of RAM
  • 128MB of graphics memory
  • Modem, LAN or Wi-Fi internet connection (broadband connection recommended)

They learn at a time, place and pace that suits them. They engage with the learning materials and test themselves along the way. This makes the course far more interesting and offers feedback to the learner.

Having courses available 24/7 puts learners in control of their learning. They complete the assessment and then print their certificate.

You will have no other fees to pay with this course. The course enrolment fee includes access to the courses and an online Certificate which will be emailed in a pdf format once the course is complete.

Please feel free to contact us by telephone or email with any further queries.

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Learn Now Distance Learning College
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