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Personal Assistant QLS Level 3

Personal Assistant QLS Level 3 Online Course


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Achievement: Level 3

Hours approx: 120

Support: 1 year

Format: Online


Course Information

If you want to develop your knowledge of becoming a Personal Assistant so that you can embark on a rewarding career or you are already working in a related field and want to improve your career prospects, then this is the course for you.

A personal assistant (PA), sometimes called an executive secretary or personal/private secretary, works closely with senior management or directorial staff to provide administrative support, usually on a one-to-one basis. PAs help managers to make the best possible use of their time by dealing with secretarial and administrative tasks in the workplace.

PAs need extensive knowledge of the organisation in which they work. They need to know who key personnel are (both external and internal) and understand the organisation's aims and objectives.

Managers often rely heavily on their PA, trusting that work will be handled efficiently in their absence. Discretion and confidentiality are therefore one of the essential attributes for a successful PA.

The aim of this Distance Learning Personal Assistant course is to provide an overview of key areas of business understanding and personal skills that are required to fulfill the role of Personal Assistant.



Health and Social Care


Modules

  • Ensuring all necessary equipment meets user needs
  • Maintenance of office equipment
  • Maintaining positive relationships with suppliers
  • Implementing and monitoring office procedures
  • Health and safety at work
  • Transcription and storage of handwritten notes
  • Use of word processing software
  • Spreadsheets
  • Presentations software
  • Event management
  • Budgeting
  • Health and safety
  • Invitation distribution
  • Calling and planning a meeting
  • Business meetings
  • Team meetings
  • Staff and management meetings
  • Minute taking
  • Specific needs
  • Follow-up actions
  • Communicating sensitive information
  • Selecting a communication method
  • Verbal communication
  • Lack of communication
  • Barriers
  • Acquiring vacancy details
  • Compiling a job information pack
  • Holding candidate information securely
  • From interview to appointment





Previous Knowledge Required

There are no previous entry requirements for this course, however students are expected to have a reasonable standard of literacy. You have the freedom to start the course at any time and continue your studies at your own pace for a period of up to 12 months from initial registration with the full support of your Tutor.

Assessment

You must successfully complete a series of assessments. Once all assessments and activities have been completed and you have met the required outcomes, you will then be awarded your certificate. The good news is, there is no final exam.

Awarding Organisation

Quality License Scheme

At the end of this course successful learners will receive a Certificate of Achievement from the Quality License Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course). Learn Now Distance Learning College is a reseller for OSC.

This course has been endorsed by the Quality License Scheme for its high-quality. This course is not regulated by Ofqual and is not an accredited qualification. We will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality License Scheme website. This course has been benchmarked at Level 3 against level descriptors published by Ofqual, to indicate the depth of knowledge and understanding that you would expect at this level.



FAQs

You could work anywhere from a small business to a large employer like the civil service or NHS. With experience, you could take on more responsibility by moving to a larger company or working for a more senior manager.

Promotion to management may also be possible.

You will have access to a dedicated personal tutor who will be there to help you through your assignments.

You will have no other fees to pay with this course. The course enrolment fee includes access to support, course materials, certification and registration with the awarding body.

Please feel free to contact us by telephone or email with any further queries.





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Learn Now Distance Learning College
1st Floor, Town Hall
New Road
Brixham
TQ5 8TA

Email:  enquiries@learnnow.org.uk
Website:  www.learnnow.org.uk

Telephone:  0800 160 1556


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