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Health and Social Care Level 2 course

Medical and Clinical Administration QLS Level 3 Course


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Achievement: Level 3

Hours approx: 120

Support: 1 year

Format: Online


Course Information

If you want to develop your knowledge of Medical and Clinical Administration so that you can embark on a rewarding career or you are already working in a related field and want to improve your career prospects, then this is the course for you.

The Distance Learning Medical and Clinical Administration course is designed for people who wish to gain a Certificate to enable them to begin work or improve their career in Medical Reception and Medical Administration roles.

The objectives of this administration course are to:

  • Develop a broad understanding of the principles of medical administration & reception
  • Learn techniques and good practice for medical administration
  • Develop skills required in all areas of medical and clinical administration
  • Develop specialist knowledge of medical legislation and terminology

Health and Social Care


Modules

  • Key legislative governance within administrative contexts
  • Principles of medical ethics
  • NHS frameworks and governance
  • Quality assurance processes within the administrative context
  • The service user-centred approach
  • Communication methods and skills related to service user care
  • The principles of quality practice and its scope
  • Key administrative and reception skills
  • Hygienic working practices
  • Risk assessment related to safe working practice
  • First aid principles for safe working practice
  • How aggression and violence are dealt with in a clinical environment
  • The main principles of computer operation and use
  • The processes involved in electronic medicine
  • The principles of information management technology
  • Key software used in medical and clinical administration practice
  • Key administrative and reception skills required to work in primary care contexts
  • Practice funding and finance issues
  • Roles within the primary health care team
  • Private medical practice and associated administrative skills
  • Appointments and admission processes
  • Roles and responsibilities within a typical hospital team
  • How clinical audits are carried out
  • How medical records and case notes are recorded, stored and used




  • Previous Knowledge Required

    There are no previous entry requirements for this course, however students are expected to have a reasonable standard of literacy. You have the freedom to start the course at any time and continue your studies at your own pace for a period of up to 12 months from initial registration with the full support of your Tutor.

    Assessment

    You must successfully complete a series of assessments. Once all assessments and activities have been completed and you have met the required outcomes, you will then be awarded your certificate. The good news is, there is no final exam.

    Awarding Organisation

    Quality License Scheme

    At the end of this course successful learners will receive a Certificate of Achievement from the Quality License Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course). Learn Now Distance Learning College is a reseller for OSC.

    This course has been endorsed by the Quality License Scheme for its high-quality. This course is not regulated by Ofqual and is not an accredited qualification. We will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality License Scheme website. This course has been benchmarked at Level 3 against level descriptors published by Ofqual, to indicate the depth of knowledge and understanding that you would expect at this level.



    FAQs

    You could work in the NHS, at a private hospital or a doctors.

    The work you do will be part of a wider team, and you'll be supervised by senior members of staff.

    Your day-to-day tasks could include:

    • book patients in for appointments
    • enter patients’ details onto IT systems
    • direct patients where to go within the department or health centre

    Patients and their relatives can be nervous or upset when they visit a hospital or clinic so as a receptionist, you may have to calm them down or reassure them. Some receptionists may combine the job with other admin duties, such as filing, reports, ordering supplies and word processing.

    After securing employment, you may have opportunities where you will receive funded qualifications from your employer such as NVQs. With these you may then want to progress onto Practice Manager or other various roles within the company.

    You will have access to a dedicated personal tutor who will be there to help you through your assignments.

    You will have no other fees to pay with this course. The course enrolment fee includes access to support, course materials, certification and registration with the awarding body.

    Please feel free to contact us by telephone or email with any further queries.





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    Fill in the form below or call us on 0800 160 1556, and we'll get back to you as soon as we can. Also don't forget to let us know which course it is that you are interested in...


     

     

     

    Learn Now Distance Learning College
    1st Floor, Town Hall
    New Road
    Brixham
    TQ5 8TA

    Email:  enquiries@learnnow.org.uk
    Website:  www.learnnow.org.uk

    Telephone:  0800 160 1556


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