You could work in the NHS, at a private hospital or a doctors.
The work you do will be part of a wider team, and you'll be supervised by senior members of staff.
Your day-to-day tasks could include:
- book patients in for appointments
- enter patients’ details onto IT systems
- direct patients where to go within the department or health centre
Patients and their relatives can be nervous or upset when they visit a hospital or clinic so as a receptionist, you may have to calm them down or reassure them. Some receptionists may combine the job with other admin duties, such as filing, reports, ordering supplies and word processing.
After securing employment, you may have opportunities where you will receive funded qualifications from your employer such as NVQs. With these you may then want to progress onto Practice Manager or other various roles within the company.