This unit is about the importance of personal development and reflective practice on health and social care. You will look at the skills, knowledge and understanding required in your work role and how you can plan development.

Here we recognise equality and diversity and how to work in an inclusive way. See how discrimination might happen and how you can work in a way to prevent it. You will also look at where to go for support, advice and information.

This unit is about the importance of your duty of care to those that you work with. You will develop an understanding of dilemmas that may arise from this, and how complaints should be handled.

In this section you will learn about what is meant by abuse and how to recognise the signs of abuse. You will also consider the factors that make abuse more likely.

In this unit you will learn about your role as health and social care worker. You will look at working relationships, the importance of team working and how to work in partnership with others.

In this unit you will learn about the importance of putting the individual at the centre of everything you do. You will look at person-centred values and how these should be applied in practice. We will also cover the importance of gaining consent and how to support individuals to make decisions based on accurate information.

In this unit you will learn about the importance of health and safety in health and social care settings. This will include your responsibilities in relation to the law and workplace policies and procedures.

In this unit you will learn about the importance of secure handling of information in health and social care settings. You will look at how information is kept secure and how to complete records.