Conflict Resolution in the Workplace Level 2 Online Course
Enrol Anytime | Enrolment Fee £399
Office arguments and team friction can ruin productivity, but this course shows you exactly how to defuse tension quickly. We explore the root causes of workplace conflict and teach you mediation techniques to help colleagues find common ground. It is a brilliant, short course for managers or HR staff who want to build a more harmonious, cooperative environment for everyone.
Why Study Conflict Resolution in the Workplace Level 2 Online Course?
If you want to develop your knowledge of Conflict Resolution in the Workplace so that you can embark on a rewarding career or you are already working in a related field and want to improve your career prospects, then this is the course for you. The course will also provide common sense advice for anyone who may any have concerns or issues about their personal safety within a social environment.
This Distance Learning Conflict Resolution in the Workplace course aims to increase an individual’s ability to handle aggressive and challenging behaviour, thereby ensuring personal safety, whilst also enabling them to carry out their duties at work.
This course will help you gain the knowledge to understand a range of practical safety issues that can be used to develop individual strategies to improve personal safety in a variety if situations.
This course is about different needs you may have and if you have any concerns during the programme on dealing with conflict resolution, workplace violence or personal safety matters, ask the question.
The programme is divided into four modules, each concentrating on an important aspect of conflict resolution in the workplace.
Our aim is to provide you with the best deal available, therefore registration fee, certification fee and full tutor support is included in the course price for you.
Enrol Anytime | Enrolment Fee £399
The syllabus consists of four modules which are as follows:
- Diffusing Difficult Situations in the Workplace
- Preventing and Managing Physical Assault in the Workplace
- Mediation in the Workplace
- Legislation Affecting Personal Safety at Work
You must successfully complete a series of assessments. Once all assessments and activities have been completed and you have met the required outcomes, you will then be awarded your certificate. The good news is, there is no final exam.
Course Outcome
This course has been accredited under NCFE IIQ Licence by NCC which has been approved as an NCFE Investing in Quality (IIQ) centre. At the end of this course successful learners will be awarded a certificate of achievement by NCFE. The training courses have been designed specifically to meet the needs of learners who prefer to study from home. The course measurable learning outcomes have been benchmarked at Level 4 (using Ofqual’s Qualification and Credit Framework (QCF) level descriptors) to allow you to consider the depth of study, difficulty, and level of achievement involved.
NCFE is an Awarding Organisation nationally recognised by the qualification regulators for each country in the United Kingdom. Learn Now are a reseller of this course for NCC.
Will I need to pay anything else?
You will have no other fees to pay with this course. The course enrolment fee includes access to support, course materials, certification and registration with the awarding body.
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FAQs
How can I make payment for the enrolment fee?
You can enrol online right now by Card or PayPal (Visa, Mastercard, Maestro and American Express). Alternatively, we also accept BACS transfer or we can send you a payment link.
Is this course online?
If we have given you the option of “online” or “paper” at the top of the page next to the enrolment fee, you will be able to choose one or the other. If no option is available, it means that the course offered is online only.
Do I have to be available at specific times during the day?
With our courses, we have learners from all over the world enrolled. Therefore, if we restricted your learning to certain times, not everyone would be available. All our courses are accessible 24/7 via our online secure portal. Any videos on your portal would be pre-recorded meaning you can work through your course at your own pace.
What if I need longer to complete the course?
We understand that circumstances change and sometimes things can take a little longer. If you go over the course period then talk to us. We can normally extend your support for a small additional fee.
What support do you offer with your courses?
You will have access to a dedicated personal tutor who will be there to help you through your assignments.
Will I need to pay anything else?
You will have no other fees to pay with this course. The course enrolment fee includes access to support, course materials, certification and registration with the awarding body.
What if I still have questions?
Please feel free to contact us by telephone or email with any further queries.
What can you do with Conflict Resolution?
Conflict resolution mediators work in many settings.
Meetings can take place at the court, at a business, hospital, community group meeting, government office, union office, community hall or off-site in a neutral setting.
