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Retail Management Level 3

Retail Management Level 3 Course

Enrolment Fee £489.00

Enrol today and pay only £389.00

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This course will take roughly 120 hours to complete.


A Distance Learning Course is the ideal way to gain the confidence required within a certain subject without having the worry of trying to fit your studies around your everyday life.  You can complete your studies in your own time and we are on hand seven days a week to help you plan your future.

Course Description

If you want to develop your knowledge of Retail Management so that you can embark on a rewarding career or maybe you are already working in a related field and want to improve your career prospects, then this is the course for you.

Retail managers are responsible for running stores or departments to meet a company’s targets and policies. The aim of any retail manager is to maximise profit while minimising costs. Retail managers ensure promotions are accurate and merchandised to the company’s standards, staff are fully versed on the target for the day and excellent customer care standards are met.

Depending on the size of the store, and company structure, retail managers may also be required to deal with human resources, marketing, logistics, information technology, customer service and finance.

The Distance Learning Retail Management course will develop your understanding of the wider commercial environment in which retail operates. Students will discover the importance of supply chain and inventory management and learn how to ensure that your team delivers excellent customer service. The role of pricing strategy will be discussed and you will learn how it influences consumer choice. Most importantly you will develop the ability to manage people and their performance.

What can you do with Retail Management Level 3

You could work for a variety of retail organisations looking to improve their commercial performance by increasing turnover and maximising sales.

Your day-to-day activities may include:

  • managing and motivating teams to increase sales
  • overseeing recruitment and training of staff
  • keeping track of stock and ordering
  • organising sales promotions and in-store events
  • dealing with queries, complaints and feedback from customers
  • analysing sales figures and forecasting future sales
With experience you could progress into area or regional management.

You could also move into more specialist areas, like customer service, training and operations management.

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Modules

Experimental method. Types of experiment, laboratory and field experiments; natural and quasi-experiments
Observational techniques
Self-report techniques
Correlations.

For the Retail Management Level 3 course you will cover the following content:-

Retail management is changing
Losing touch with consumers
Market segmentation
Rational models
The role of experience in shopping
Finding out how customers feel
Brands: meaning and values
What is customer service?
The importance of customer service
The experience of being in your store
Locating the right product
Solving customers' problems
The value chain
What to stock and whom to sell it to
Who to buy supplies from
Inventory management
Forecasting and early sales data
Restocking and rapid supply
Direct channels
Access and convenience
Standardisation
Localisation
Clustering
Suppliers and manufacturer partnerships
Point of purchase
Distribution strategy
A return to haggling?
Advertising and promotion
Social media and publicity
Is cheapest best?
Costs
Price-matching
Sign-posting
Customer loyalty schemes
Other pricing strategies
Real value integrity
Getting the right people
Creating a customer-oriented culture
Personality and motivation
Managing performance
Setting motivational SMART goals
Expectations, value and brand
Training and developing people
Leading and managing people
Role modelling
Coaching
Learning about people

Previous Knowledge Required

You do not need any prior learning knowledge or experience to take this home study course. This course is openly available to anyone who wishes to take part in a highly rewarding home study course, although you would be expected to have a reasonable standard of literacy.

You have the freedom to start the course at any time and continue your studies at your own pace for a period of up to 12 months from initial registration with the full support of your Tutor.

Support

You will have dedicated Tutor Support for 12 months. All assignments are marked by one of our professional Tutors who will offer regular feedback and guide you through your course. You must have access to email in order to contact your Tutor.

You will be provided with the telephone number for your dedicated Student Support Team who will be available for any other queries that you may have whilst completing your course. You can be assured that you will receive unlimited support for your home study course, so there is no need to struggle or feel isolated during your studies.

Assessment

You must successfully complete a series of assignments. Once all assignments and activities have been completed satisfactorily, you will then be awarded your certificate.  The good news is, there is no final exam.

Awarding Organisation

ABC Awards - A leading national awarding organisation renowned for their excellent customer service & portfolio of high quality vocational qualifications.

At the end of this course successful learners will receive a Certificate of Achievement by ABC Awards and a Learner Unit Summary (This lists details of all the units you have completed as part of your course).

The course itself has been designed by OSC to meet specific learners’ or employers’ requirements. The course has been endorsed under the ABC Awards’ Quality Licence Scheme. This means OSC have undergone external quality checks to ensure that the organisation and the courses’ it offers meet a high standard. Regular reviews of our courses are carried out as part of the endorsement process.

The completion of this course alone does not lead to an Ofqual regulated qualification, but may be used as evidence of knowledge and skills towards regulated qualifications in the future. The unit summary can be used as evidence towards your Recognition of Prior Learning if you wish to progress your studies in this sector.

The course depth and study has been benchmarked at Level 3 against level descriptors published by Ofqual.

ABC Awards are a national awarding organisation that have years of experience in developing and awarding high quality vocational qualifications across a wide range of industries. They have a comprehensive portfolio of over 650 Ofqual regulated qualifications on the national Qualifications and Credit framework (QCF) for all ages and abilities post-14.




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Learn Now Distance Learning College
1st Floor, Town Hall
New Road
Brixham
TQ5 8NL

Email:  enquiries@learnnow.org.uk
Website:  www.learnnow.org.uk

Telephone:  0800 160 1556


Learn Now Distance Learning College is part of the Abstract Education Limited Group Registered No. 09330573, Registered Address: 1st Floor, Town Hall, New Road, Brixham, Devon, TQ5 8TA

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