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Conflict Resolution in the Workplace Level 2

Conflict Resolution in the Workplace Level 2 Course

Enrolment Fee £499.00

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This course will take roughly 160 hours to complete.

A Distance Learning Course is the ideal way to gain the confidence required within a certain subject without having the worry of trying to fit your studies around your everyday life.† You can complete your studies in your own time and we are on hand seven days a week to help you plan your future.

Course Description

If you want to develop your knowledge of Conflict Resolution in the Workplace so that you can embark on a rewarding career or you are already working in a related field and want to improve your career prospects, then this is the course for you. The course will also provide common sense advice for anyone who may any have concerns or issues about their personal safety within a social environment.

This Distance Learning Conflict Resolution in the Workplace course aims to increase an individualís ability to handle aggressive and challenging behaviour, thereby ensuring personal safety, whilst also enabling them to carry out their duties at work.

This course will help you gain the knowledge to understand a range of practical safety issues that can be used to develop individual strategies to improve personal safety in a variety if situations.

This course is about different needs you may have and if you have any concerns during the programme on dealing with conflict resolution, workplace violence or personal safety matters, ask the question.

The programme is divided into four modules, each concentrating on an important aspect of conflict resolution in the workplace.

Our aim is to provide you with the best deal available, therefore registration fee, certification fee and full tutor support is included in the course price for you.

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Experimental method. Types of experiment, laboratory and field experiments; natural and quasi-experiments
Observational techniques
Self-report techniques

For the Conflict Resolution in the Workplace course you will cover the following content:-

  • Unit 1: Diffusing Difficult Situations in the Workplace
  • Unit 2: Preventing and Managing Physical Assault in the Workplace
  • Unit 3: Mediation in the Workplace
  • Unit 4: Legislation Affecting Personal Safety at Work

There are no exams at the end of this course and assessments are based purely on coursework only.

Previous Knowledge Required

You do not need any prior learning knowledge or experience to take this home study course. This course is openly available to anyone who wishes to take part in a highly rewarding home study course, although you would be expected to have a reasonable standard of literacy.

You have the freedom to start the course at any time and continue your studies at your own pace for a period of up to 12 months from initial registration with the full support of your Tutor.


You will have dedicated Tutor Support for 12 months. All assignments are marked by one of our professional Tutors who will offer regular feedback and guide you through your course. You must have access to email in order to contact your Tutor.

You will be provided with the telephone number for your dedicated Student Support Team who will be available for any other queries that you may have whilst completing your course. You can be assured that you will receive unlimited support for your home study course, so there is no need to struggle or feel isolated during your studies.


You must successfully complete a series of assignments. Once all assignments and activities have been completed satisfactorily, you will then be awarded your certificate.† The good news is, there is no final exam.

Awarding Organisation

NCFE - An Awarding Organisation nationally recognised by the qualification regulators for each country in the United Kingdom

This course has been accredited under NCFE IIQ Licence by the publisher which has been approved as an NCFE Investing in Quality (IIQ) centre. At the end of this course successful learners will be awarded a certificate of achievement by NCFE. The training courses have been designed specifically to meet the needs of learners who prefer to study from home. The course measurable learning outcomes have been benchmarked at Level 4 (using Ofqual's Qualification and Credit Framework (QCF) level descriptors) to allow you to consider the depth of study, difficulty, and level of achievement involved.

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Learn Now Distance Learning College
1st Floor, Town Hall
New Road

Email:  enquiries@learnnow.org.uk
Website:  www.learnnow.org.uk

Telephone:  0800 160 1556

Learn Now Distance Learning College is part of the Abstract Education Limited Group Registered No. 09330573, Registered Address: 1st Floor, Town Hall, New Road, Brixham, Devon, TQ5 8TA

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